At Tenant Inc., our commitment is to continuously enhance the platform you rely on every day. This month, we're delivering on that promise with two powerful updates designed to solve a couple of the most persistent challenges in our industry: getting a clear, immediate pulse on your business's health and ensuring you never lose a lead because of a missed call. These new tools are designed to give you more clarity and more control. What's new in September?

Powerful New Features & Enhancements to Streamline Your Self Storage Operations

Hummingbird: Property Management Software Updates

Get Instant Clarity with the Executive Summary Report

As an owner or operator, you need to know exactly how your business is performing without spending hours pulling different reports. The new Executive Summary Report (ESR) is your solution. We’ve consolidated the most critical operational and financial data—from net revenue and occupancy to new insights like Sell Rate Analysis and deposit balances—into a single, streamlined page. The ESR is designed for strategic oversight, providing the high-level intelligence you need to make faster, more informed decisions about your assets. Learn More

New for Charm: Intelligent Call Routing with Ring Groups

A missed phone call from a potential tenant is lost revenue. Charm Ring Groups give you the power to stop losing those valuable leads by intelligently routing incoming calls to ensure they are always answered by a live person. This new feature, available to all Charm users, allows you to define Primary and Secondary ring groups. If the primary group doesn't answer after a set time, the call automatically routes to the secondary group, dramatically increasing the chances of connecting with a lead. With on-screen context for every call, your team will always be ready to convert an inquiry into a customer.  Learn More

At Tenant Inc., our development is driven by one question: "What will help our operators run a more profitable business?" We're focused on delivering the tools you need to streamline your operations, make smarter decisions, and ultimately, drive the value of your asset. We're proud to be your partner in that mission.