Contact
Get in Touch with Tenant Inc.
Whether you are evaluating the platform, need support for an existing account, or have a partnership or press inquiry — the right contact is below.
Send Us a Message
We respond to all inquiries within one business day.
Prefer to reach us directly? Use the contacts below based on your inquiry.
Sales & Platform Inquiries
(949) 946-4083 sales@tenantinc.comFor operators evaluating the platform, pricing questions, and demo requests.
Customer Support USA
(949) 894-4500 support@tenantinc.comCustomer Support ANZ
+61 2 7813 8083 support@tenantinc.comSupport Portal
Contact Our Support TeamSelf-service knowledge base and ticket submission for existing customers.
Not Sure Where to Start?
Pick the path that matches your situation — each card points to the right channel or next step.
Evaluating the Platform
If you are exploring Tenant Inc. for the first time or would like to see the platform demonstrated for your operation, the fastest path is a scheduled demo.
Existing Customer
For platform questions, billing issues, or account support, contact the support team directly by phone or email, or submit a ticket through the support portal.
Partnership or Integration Inquiry
For vendors, developers, or organizations interested in integrating with the Tenant Inc. platform through Nectar, use the form on this page and select 'Partnership or Integration Inquiry' from the dropdown.
Press or Media
For press inquiries, interview requests, or media information about Tenant Inc. or Storelocal, use the form and select 'Press or Media Inquiry,' or reach the team directly.
Common Questions
How quickly will I receive a response?
All form submissions and email inquiries receive a response within one business day. Phone lines are staffed during regular business hours, Pacific Time. The support portal at tenantinc.zendesk.com is available around the clock for existing customers who need self-service resources or to submit a ticket outside of business hours.
I'm an existing customer with an urgent issue. What is the fastest way to get help?
Call the support line directly at (949) 894-4500 during business hours. For after-hours issues, submit a ticket through the support portal at tenantinc.zendesk.com and flag it as urgent. The support team monitors for high-priority submissions.
I want to learn more about the platform before committing to a demo. Where should I start?
The FAQ page covers platform fit, migration, compliance, integrations, and results in detail. The case studies page documents outcomes from deployed portfolios. If those resources answer your questions and you are ready to see the platform directly, the demo page is the next step.
I am a vendor or developer interested in integrating with Tenant Inc. Who should I contact?
Integration and partnership inquiries are handled through the sales team. Use the form on this page and select "Partnership or Integration Inquiry," or email sales@tenantinc.com directly. For technical documentation on the Nectar API, the developer portal is available at tenant.dev.
I have a press or media inquiry. Who is the right contact?
Press and media inquiries can be submitted through the form on this page — select "Press or Media Inquiry" from the dropdown — or sent directly to sales@tenantinc.com. Include your publication, deadline, and the nature of the inquiry and the appropriate contact will respond within one business day.