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In the News Sep 02, 2025

Tenant Inc. Launches Featherlink Connector, Integrating Advanced Call Center Solutions with Hummingbird PMS

The new integration connects advanced call center software with Hummingbird PMS, helping operators scale their communications.

IRVINE, Calif., August, 29 2025 - Tenant Inc., the leading provider of a complete technology ecosystem for the self-storage industry, today announced the launch of the Featherlink Connector, a powerful new integration tool designed for operators with call centers or advanced telephony needs. Featherlink seamlessly connects industry-leading VOIP software—such as RingCentral, Nextiva, and GoTo—directly with Tenant Inc.'s Hummingbird Property Management Software.

For larger self-storage operators, utilizing the full power of an industry-leading call center system is essential to elevate the customer experience and lower costs. These operators rely on a rich toolset for advanced call routing, AI-powered analytics, and the flexibility for agents to take calls on hard phones, soft phones, and mobile devices. However, these sophisticated phone systems have historically been disconnected from their property management software, creating operational friction and a disjointed experience for both staff and tenants. The Featherlink Connector solves this by creating a unified communications environment.

"Sophisticated operators require sophisticated tools. As portfolios grow, a dedicated call center becomes a necessity, but it's only effective if it talks to your management software," said Justin Paquin, Sr. Director of Product at Tenant Inc. "We built Featherlink to bridge that gap. It's about empowering our customers to scale their operations efficiently, reduce manual effort for their agents, and provide a seamless, modern experience to every caller, every time."

Read the full announcement on Yahoo Finance.

 

 

 

 

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