At Tenant Inc., we’re focused on improving the tools you use every day. This release introduces several high-impact upgrades designed to help teams move faster, eliminate manual tasks, and create more predictable operational outcomes across your portfolio.

What's new in December:

Faster Hummingbird Rental Flow
Improved Rent Increase Management
Support for Taking Charm Calls on Mobile Phones
New SuperLease
New Clickwrap Signatures
New California SB 709 Compliance Tools
New StorageTreasures Integration
Enhanced Lead Auto-Retirement Controls
Improved Property Selection Controls

Powerful New Features & Enhancements to Streamline Your Self Storage Operations

Hummingbird: Property Management Software Updates

Convert Faster with the New, Streamlined Hummingbird Move-In Flow

We’ve redesigned the move-in experience to remove unnecessary steps and give renters more flexibility in how they complete signing and payment. The updated flow — Lead → Lease → Finalize & Take Payment — merges key actions into a streamlined experience that improves completion rates and reduces operator touchpoints. This creates a faster, more modern rental experience for both teams and tenants. LEARN MORE

Highlights include:

• Signing and payment can be completed in any order

• Auto-finalization as soon as both steps are finished

• Clear visibility when a checklist requires manual review

Smarter, More Predictable Rent Increase Management

Our December 2025 release delivers several improvements that make rent adjustments more accurate, compliant, and consistent:

• Auto-Schedule to the Next Eligible Month: If a rent increase falls outside the required notice window, Hummingbird will automatically move it to the next eligible billing cycle.
  LEARN MORE
• Immediate Deployment of Rent Increases: Increases now apply right after the notice is sent — not days before invoicing — so even prepaid tenants receive correct pricing.
  LEARN MORE
• Automatic Adjustments for Prepaid Tenants (Integrators): Prepaid tenants now receive immediate invoice adjustments when integrator-driven increases occur.
  LEARN MORE
• Single Invoice Number for Multiple Spaces: Multi-unit renters can receive one consolidated invoice number, simplifying billing without sacrificing line-item clarity.
  LEARN MORE

Together, these updates eliminate manual corrections, reduce billing exceptions, and keep revenue plans on track.

Answer Charm Calls Anywhere with Mobile Call Routing

Charm now allows agents to take inbound calls directly on their mobile phones, giving teams more flexibility — whether they’re on-site, in the field, or away from their desks. Agents can choose to receive calls in the browser, on their phone, or simultaneously on both, ensuring operators never miss an opportunity to connect with a tenant or lead. LEARN MORE

SuperLease: A Streamlined, All-In-One Move-In Document

SuperLease consolidates essential rental details, disclosures, tenant information, and signed documents into one unified digital package. By simplifying what used to be a multi-document process, operators can deliver a clearer, more efficient onboarding experience for tenants while maintaining compliance with required disclosures. LEARN MORE

Clickwrap Signatures for Faster Online Completion

Hummingbird now supports clickwrap acceptance — allowing customers to agree to terms with a single click. This upgrade accelerates online move-ins, improves completion rates, and reduces friction in any workflow that requires document acceptance. LEARN MORE

Automatic Compliance for California SB-709

For operators in California, Hummingbird now automatically surfaces SB-709-required lien law disclosures at the top of rental agreements. This ensures compliance for all agreements signed after January 1, 2026 and eliminates the need for manual template updates. LEARN MORE

Faster, More Accurate Auctions with StorageTreasures Integration

Auction-ready data can now sync directly from Hummingbird to StorageTreasures. This enhancement removes manual double entry, reduces errors, and helps operators run more consistent, compliant online auctions from end to end.

This update is foundational — it ensures auction workflows flow smoothly between platforms and speeds up revenue recovery for delinquent units. LEARN MORE

Lead Management Enhancements

We’ve introduced new tools that make lead handling more consistent, more trackable, and easier for teams to manage throughout the day:

• Guided Lead Follow-Up: You can now schedule a follow-up task directly from the Lead screen. Select an interaction outcome, add notes, and set the next follow-up date — the task automatically appears in the Task Center when it's due, helping teams stay organized and reducing missed opportunities. LEARN MORE
• Customizable Lead Auto-Retirement: Instead of relying on a fixed retirement window, operators can now define how long a lead should remain active before automatically closing. This keeps dashboards cleaner, improves reporting accuracy, and helps teams focus on engaged prospects. LEARN MORE

Improved Property Selection Controls

When running reports, the property selector now adapts to the number of locations chosen, making large portfolios easier to manage. Selecting “All Properties” clearly displays that all locations are included, while choosing individual properties shows up to five by name, with a “+x more” label for larger selections. This keeps the field readable and confirms exactly which facilities are included in your report settings. LEARN MORE

Continuously Building What Operators Need Most

Every update and enhancement included in this release comes back to the same objective: helping storage operators run more efficient, more predictable, and more profitable businesses.

Whether it’s tightening revenue operations, speeding up move-ins, automating lead management, or making compliance effortless — our team is committed to delivering tools that remove friction from your day-to-day.

We’re proud to partner with you as you build stronger, more scalable operations for 2026 and beyond.