SELF-STORAGE website

Mariposa

Mariposa is the industry’s first fully transactional web product built to handle every aspect of your customer’s storage experience.

Through your branded website, your customers can enjoy a start-to-finish contactless rental experience. They can view and rent a space from your available inventory; verify their identities during the rental process; pay their bill; and manage all aspects of their account.

Enjoy websites that load faster than everyone else in the industry, whether your customers are on their phone, home computer, or tablet.

PROPERTY MANAGEMENT SOFTWARE

Hummingbird

A property management system (PMS) built for the self storage industry by self storage owners.

Unlike other PMS options in the market, we’ve built Hummingbird on an open API that gives you—the self storage operators—a clear picture of the technology you’re using and allows you to integrate additional technologies onto it to create a PMS that truly meets your needs.

Trusted by thousands of clients worldwide

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OPERATOR DESIGNED

Property Management, For All

Our products are designed by owners, for owners. Tenant is funded and managed by self-storage owners with vast industry experience spanning decades. We understood what the industry lacked and knew what to provide. Tenant’s technology puts owners back in the driver seat.

Touchless Rentals

Touchless Rentals

Allow your customers to conveniently and seamlessly rent, pay, and manage their accounts on your website. Allow yourself to save money and resources.

Boxes on Storage Cart

Storage Operator Owned

We are adaptive, innovative owners playing the long game. We know what you need because we’re owners too.

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Own Your Data

Benefit from your data. Get the right data, in the right place, at the right time. Cherish your data. Share only the right data, in the right place, at the right time.

Your All-In One Website Solution

The last web solution you'll ever neeFrom lightning-fast websites optimized to convert, to expert search engine and pay-per-click optimization, you'll wonder why you ever used anything else.

Product Features

Best-in-Class Page Speeds

If you blink, you’ll miss it.

Customers expect fast and responsive websites, so we’ve built ours to outperform everyone else in the industry. Our page speeds will help ensure your visitors stay on your page and convert.

Tenant Inc. Data Feeder breakdown on computer screen
Hummingbird Integrated

All for one, one for all.

There hasn’t been a better pairing since peanut butter and jelly. We’ve built a tight integration between Mariposa and our property management system, Hummingbird, to produce faster, more efficient, and more feature-filled websites. You’ll also see a lot more automated processes if you use both of these products.

touchless rentals

A modern rental platform, for a new world.

Your tenants will thank you for an effortless online, touchless, rental process. Our web platform allows tenants to rent a storage space, enroll in insurance coverage, enroll in autopay, manage their door access, view their account information, sign for their space, and more, without ever interacting with your staff.

Online Identity Verification

Know who you’re renting to, without having to meet face-to-face.

Overcome one of the biggest hurdles in renting storage online: verifying the identity of the person you’re renting to. Our cutting-edge technology allows your tenants to verify their identity using just their phone and driver’s license. Best of all, the technology is easy to use and takes less than a minute to verify.  

Self-Service Claims Management

Less work for you, and a simple process for your tenants.

We’ve streamlined the loss claims process with real-time, two-way communication between tenants and insurance adjusters. Tenants submit claims and communicate directly with adjusters using a secure portal on their Mariposa website. Less work for you and a simple, and secure, process for your tenant.

Additional Mariposa Features:

  • Fully Responsive Framework
  • Size Guide videos
  • Customizable announcement bar 
  • Display a different number for customers to text your business
  • One-Time Password logins for My Account access
  • Complete online rentals for a future date
  • Sell moving supplies in the checkout process of an online rental
  • Document Center functionality - allowing customers to e-sign & submit various forms directly to the store manager.
  • Content Management System to update your store's content on the spot.
Feature spotlight

Search Engine Optimization

SEO should be seen as one of the many tools in your toolbox. It’s an investment in a service that is ever-evolving and needs constant attention. When you invest in SEO, you’re helping your website rank higher on a search results page. The higher you rank, the more opportunities you’ll have to bring in converting customers. 

Our experts will ensure your website is optimized across all platforms, from desktop to mobile. We’ll manage all of your listings simultaneously, so they never miss an important update. All of your important website performance data will be captured and displayed in an easy-to-read dashboard. Most importantly, your website will come with custom, hyperlocal content to boost local relevance and make sure you stand out from the competition.

Features

Mobile Optimized

These days, most people are browsing the web through their phone rather than on any other device. You want to be sure your websites are optimized for mobile devices, so we’ve optimized our websites to perform just as well on a phone as they do on a desktop.

Local Business Content

Boost your search rankings with hyperlocal content. We seek out the search terms your customers are already using to create content tailored to your business and market.

Website Analytics and Reporting

We set up your Google Analytics account and create a custom dashboard that brings everything you want to know about analytics and reporting to the forefront. This custom dashboard will help you quickly see how much traffic is flowing through your website, the number of rentals and reservations generated, where your leads are coming from, and how much revenue your stores are generating.

Listing Management

Search engines want to make sure that your business is legitimate. One of the best ways to do this is to have a consistent presence throughout the web. We manage your online presence to boost your business’ SEO and ensure that search engines view your website as a reputable business.

Additional Features

  • Schema.org Optimized
  • Industry-Specific Keyword Strategy & Monitoring
  • XML Sitemap and robots.txt
  • SSL Certification
  • Off Page SEO Optimization
Feature spotlight

Pay-Per-Click

PPC is an extra boost that businesses can use to rank higher in search results, where they wouldn’t be found organically. With the help of one of our experts, PPC serves as a great tool for small businesses to compete against the big REITs.

We’ll track conversions so you know exactly where your money is going. Our experts will analyze the market you operate in and leverage that data to create a plan of action specific to your needs including geo-targeting and creative ad copywriting.

Features

ROI Conversion Tracking

Knowing exactly where your money is going is crucial. We create goals that track back to real leads to give you accurate data on your returns.

Geo-Targeting Improvements

There’s no reason to market to empty land. We target areas where people are already renting from you to find more customers that need storage. We can take your customer list to map out and pinpoint valuable areas.

Competitor Watching

Our PPC experts analyze the market you operate in to see the promotions, pricing and budgets your competitors are running with. We leverage this data to come up with the right plan of action for you. Are REITs spending so much it doesn’t make sense to compete directly? We’ll adjust your spending plan to make the best use of your budget. Why face Goliath head on when you can run around?

Creative Ad Copywriting

Boring ads aren’t going to bring in customers. Using the same ad over and over won’t do the trick either. You need variety and creativity in your ads, and that’s where we come in. We A/B test every ad we create to ensure we use the ones that pull in the most leads.

Analytics Audience Creation

We can improve your ROI by retargeting customers that didn’t rent or reserve on their first visit. We examine your analytics to create audience lists to push your marketing dollars further. Retargeting customers costs pennies on the dollar compared to traditional ads.

Additional Features

  • Manual Bid Optimizations
  • Keyword Refinement/Expansion
  • Remarketing Campaign Tactics
  • PPC Call Tracking
  • Bid Modifiers
  • Negative Keywords
  • Constant A/B Testing

Client Testimonials

There is no doubt that Tenant delivers in the areas of both technology and online services. Their web platform delivers a best in class product that allows seamless online use for current customers.  The combination of great technology and great people made the choice easy for our company in deciding on Tenant as our partner.  

- W. Craig Allen

American Classic Storage

"Initially we implemented automation and technology for the convenience of our customers and Tenant was the obvious choice as they had the leading-edge technology to support our initiative. At first, we didn't have a large number of online move-ins; however, it continued to grow as our customers used it with COVID -19 and its use has expanded significantly. We are the only facility in our market that customers can fully execute a move-in automatically!

- Todd Plastino

Fortress-Secure Mini Storage

"Our partnership with Tenant's marketing team has led to a surge in our advertising ROI and has differentiated our brand in a way that restores pricing power in an oversaturated storage market. More importantly, the Tenant team delivers consistently best-in-class customer service and demonstrates a remarkable work ethic."

- Jack Aspinwall

Jack Rabbit Storage

How We Increased StorPlace's Occupancy to 95.6%

We improved traffic to the operator's website while spending less than it had before.

July 7, 2021
by
Beth Austin
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Let’s Get Started

Are you ready to replace your incumbent, mediocre systems with innovative, easy-to-use products designed by owners, for owners? Are you ready for technology that works for you and helps your business? Are you ready to be treated as a valued client?

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